Having worked with the public for many years, I know just how much of a lie the saying, “the customer is always right” really is. Thanks to meteoric rise of social media platforms, it has never been easier for customers to whine and complain about something completely trivial. The truth is, whether it’s a restaurant, supermarket, massage parlour – whatever – the customer is very often the one in the wrong.
Companies are extremely aware of just how quickly a negative customer experience can go viral online. Therefore, they have dedicated teams poised and ready on Facebook and Twitter to ensure that any unhappy individuals can be dealt with promptly (very often with a witty and sarcastic reply). As these 15 instances prove, more often than not, it’s the customers who are just a few toppings short of a pizza… Which is actually one of the complaints.
1. Bad Signal?
2. Hisssss-terical banter
3. Best of both worlds
4. Haraam’s lips are sealed
Could Xbox customer support could help with the fact that this guy lost his wife? Find out on the next page…
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